Systems Administrator (PROJ-4454)
Job Description
Remote is seeking a Systems Administrator to join the team at Home Affairs. The Administrator will be, as part of a team, responsible for the sustainment of Commercial Off The Shelf (COTS) finance systems. This includes maintenance, support and enhancement of these systems, along with monitoring and alerting. The role sits with the Enterprise Resource Planning (ERP) technical teamwho provide management and support of ERP systems, in close collaboration with Business stakeholders. (RFI 20-2425)
Role Description
Key Responsibilities:
- Monitor system performance, logs, and error messages to identify and resolve issues promptly.
- Perform routine system maintenance, including backups, updates, and patches, following the organisation’s change management practices.
- Respond to and resolve issues, errors, and user inquiries in a timely manner.
- Provide technical assistance and support to end-users, including training and documentation.
- Configure and customize system settings, workflows, and reports to meet organisational requirements.
- Ensure system compliance with organisational policies, regulatory requirements, and industry standards.
- Coordinate with vendors to resolve system issues, obtain technical support, and receive updates.
Required Knowledge/Experience and tools:
- Problem solving skills and a willingness to learn are core skills required for this role.
- Experience in the maintenance of applications running on, and system administration of a Windows Server OS environment.
- Knowledge of Linux/Unix platforms, especially those running RHEL.
- Experience with the maintenance of Websites in a virtual environment. Use of IIS, DNS, and general networking protocols.
- Familiarity with Cloud platforms and tools, especially AWS Cloud computing is desirable.