Senior System Administrator (PROJ-4538)

Key duties and responsibilities

• Lead and manage installation, configuration and maintenance of multiple systems.
• Use of automation tools for development of, and continuous configuration management of system builds.
• Work with delivery teams to continuously improve processes and procedures.
• Communicate with diverse stakeholder groups in technical and business process terms.
• Provide guidance and uplift capability of other team members. Work as a member of an integrated team and effectively prioritise, allocate tasks, participate in and contribute to design reviews, stakeholder meetings and agile processes.
• Conduct other systems administration related tasks within the scope of the stated APS level, as required by the business area.  

Technical skills

• Holds a degree in Computer Science or related field (desirable).
• Proficient in operating systems, networking, database management and security protocols.
• Proficient in installing, repairing and maintaining systems.
• Proficient in technology applications such as Ansible, Linux, Splunk.

Essential criteria

• System Installation & removal (HSIN) level 5 - Takes responsibility for installation and/or decommissioning projects. Provides effective team leadership, including information flow to and from the customer during project work. Develops and implements quality plans and method statements. Monitors the effectiveness of installations and ensures appropriate recommendations for change are made.
• System Software Administration (SYSP) level 5 - Ensures system software is provisioned and configured to support the achievement of service objectives. Develops and maintains diagnostic tools and processes for troubleshooting and performance analysis. Evaluates new system software and recommends adoption if appropriate. Plans the provisioning and testing of new versions of system software. Ensures operational procedures and diagnostics for system software are current, accessible and well understood. Investigates and coordinates the resolution of potential and actual service problems.
• Infrastructure Operations (ITOP) level 5 - Provides technical leadership to optimise the performance of the technology infrastructure. Drives the adoption of tools and automated processes for effective operational management and delivery. Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services. Aligns to service expectations, security requirements and other quality standards. Ensures operational procedures and documentation are current and effective, tracks and addresses operational issues and reports to stakeholders.
• Systems Design (DESN) level 5 - Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures the system design balances functional and non-functional requirements. Reviews systems designs and ensures appropriate methods, tools and techniques are applied effectively. Makes recommendations and assesses and manage associated risks. Adopts and adapts system design methods, tools and techniques. Contributes to development of system design policies, standards and selection of architecture components.