Senior Project Support Officer (PROJ-4512)

Responsibilities include:

• Assist the Project Manager in delivering ICT project outcomes, focusing on implementation in partnership with internal and external delivery providers.
• Coordinate project activities, including planning, scheduling, resource allocation, cost management, task management, and status reporting.
• Conduct procurement activities to support project requirements.
• Develop and maintain high-quality project documentation, including project plans, status reports, and meeting minutes.
• Support stakeholder engagement and communication, including preparing project updates and responding to stakeholder inquiries.
• Assist in the coordination of project meetings, workshops, and other events.
• Support the Project Manager in identifying and mitigating project risks and issues.
• Collaborate with internal and external stakeholders to ensure project deliverables are met.
• Maintain accurate and up-to-date project records and files.
• Provide guidance, coaching, and knowledge transfer to team members.

Skills required:

• PROF 5. Takes responsibility for the provision of portfolio, programme and project support. Advises on the available standards, procedures, methods, tools and techniques.

Evaluates project and/or programme performance and recommends changes where necessary. Contributes to reviews and audits of project and programme management to ensure conformance to standards.

• SORC 5: Provides authoritative guidance and leadership in managing the procurement or commissioning of products and services, works under broad direction, and is accountable for significant outcomes. 
• IRMG 5: Ensures and advises on good information management practices across an organisation, providing authoritative guidance and taking responsibility for significant work outcomes. 
• METL 5: Ensure that methods and tools are effectively implemented and used throughout the organisation, often by influencing stakeholders at a senior level. 
• FMIT 5: providing authoritative guidance, ensuring compliance, developing high-level financial plans, and supporting strategic decision-making by summarizing trends and variances. 

Desirable qualifications:

• Prince2 Foundation Certification.
• AlPM CPPP Certification.

Required knowledge/experience and tools:

• 5 years project-related experience and/or Project Officer role.
• Familiarity with project management methodologies and practices, such as Prince2 and PMBOK, and ability to assist in their application in a project setting.
• Proficiency using project management tools.