Senior Infrastructure Engineer (PROJ-4546)

Key duties and responsibilities

• Establish and lead network planning for own area of responsibility and designs the infrastructure necessary to provide the network services to meet service level agreements.
• Maintain and apply detailed knowledge and experience related to the current Defence and industry accepted network hardware and software products.
• Has expertise in change management and applies this to ensure the continuity of network operations and business functions during network installations or integration tasks.
• Build and sustain relationships, liaise with a diverse range of stakeholders including teams, peers and colleagues across Defence and other organisations.
• Motivate and mentor teams, aligning complementary skills and allocate resources in a manner that delivers results.
• Evaluate projects to understand critical factors for success and engage in activities to achieve continuous improvement.
• Analyse very complex network engineering issues, applying expertise to identify and recommend courses of action.
• Responsible for significant aspects of the installation, upgrade, operation, control and effective use of local and wide area networks
• Conduct other network engineering related tasks within the scope of the stated APS level, as required by the business area.  

Technical skills

• Diploma or Degree in Computer Science, Information Systems, Information Technology or related fields (desirbale).
• Experience in network security including enterprise proxy and load balancing systems and experience with different systems and architectures.
• Experience deploying network systems.

Essential criteria

• Network Design (NTDS) level 5 - Produces, or approves networks providers, network architectures, topologies and configuration databases for own area of responsibility. Specifies design parameters for network connectivity, capacity, speed, interfacing, security and access, in line with business requirements. Assesses network-related risks and specifies recovery routines and contingency procedures. Creates multiple design views to address the different stakeholder concerns and to handle both functional and non-functional requirements.
• Network Support (NTAS) level 5 - Leads network operations to optimise performance. Oversees planning, installation, maintenance and acceptance of network components and services; aligning with service expectation, standards and security requirements. Ensures network support requests are handled according to set standards and procedures. Drives the adoption of tools and processes for effective operational management and delivery, ensuring security considerations are addressed. Maintains procedures and documentation. Investigates and resolves complex network problems. Tracks operational issues and reports to stakeholders.
• Infrastructure Operations (ITOP) level 5 - Provides technical leadership to optimise the performance of the technology infrastructure. Drives the adoption of tools and automated processes for effective operational management and delivery. Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services. Aligns to service expectations, security requirements and other quality standards. Ensures operational procedures and documentation are current and effective, tracks and addresses operational issues and reports to stakeholders.
• Systems Design (DESN) level 4 - Designs system components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodologies. Identifies and evaluates alternative design options and trade-offs. Creates multiple design views to address the concerns of the different stakeholders and to handle functional and non-functional requirements. Models, simulates or prototypes the behaviour of proposed system components to enable approval by stakeholders. Produces detailed design specifications to form the basis for the construction of systems. Reviews, verifies and improves own designs against specifications.