Senior DevOps Engineers (PROJ-4379)

Key duties and responsibilities:

• Drive the continuous uptake of deployment automation opportunities as they present.
• Drive the uptake of observability (monitoring and alerting) in the Agency’s platform tools and capabilities.
• Identify, inform and seek to mitigate release engineering risks during work planning.
• Develop and maintain real-time dashboards for monitoring application performance and user metrics.
• Identify issues and/or errors and support the resolution of any technical problems that arise during iterations.
• Define a plan to optimize Scheme Digital Platforms application performance.
• Support designing, building, testing, and maintaining the continuous integration and continuous delivery (CI/CD) process.
• Support DevOps initiatives such as continuous integration, continuous delivery, code deployment and system automation, ultimately ensuring that complex systems are operating optimally.

Ideal candidates will bring the following attributes:

• Strong written and verbal communication skills;
• Desire to be accountable for their actions;
• Strong stakeholder management skills;
• Demonstrate leadership behaviours;
• Willing to challenge the traditional ways of doing business;
• Thrive in dynamic environments and comfortable with ambiguity;
• Outcome-focused mindset; and
• Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable.

Technical skills:

• Strong IT infrastructure background with expertise in DevOps methodologies and cloud architecture
• Proficiency in CI/CD pipelines and automation
• Effective project management skills, delivering projects on time and within budget
• Ability to manage client relationships and deliver excellent customer service
• Proactive approach to learning and research, working autonomously when needed
• Excellent administrative and time management skills, with the ability to prioritize tasks effectively.

Essential criteria:

• Availability management: Level 4 (SFIA)

Analyses service and component availability, reliability, maintainability and serviceability. Contributes to the availability management process and its operation. Performs defined availability management tasks. Ensures that services and components meet and continue to meet all of their agreed performance targets and service levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures.

• Methods and tools: Level 5 (SFIA)

Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards. Evaluates and selects appropriate methods and tools in line with agreed policies and standards. Contributes to organisational policies, standards, and guidelines for methods and tools. Implements methods and tools at programme, project and team levels including selection and tailoring in line with agreed standards. Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements.

• Programming/software development: Level 4 (SFIA)

Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services. Contributes to the selection of the software development methods, tools and techniques. Applies agreed standards and tools to achieve well-engineered outcomes. Participates in reviews of own work and leads reviews of colleagues' work.

• Systems design: Level 5 (SFIA)

Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements. Reviews systems designs and ensures that appropriate methods, tools and techniques are applied effectively. Makes recommendations and assesses and manages associated risks. Adopts and adapts system design methods, tools and techniques. Contributes to development of system design policies, standards and selection of architecture components.

• Systems development management: Level 5 (SFIA)

Plans and drives systems development projects which support the organisation's objectives and plans. Selects, adopts and adapts appropriate systems development methods, tools and techniques. Ensures that stakeholders are aware of required resources and that they are made available. Facilitates availability and optimum utilisation of resources. Monitors and reports on the progress of development projects. Ensures projects are carried out in accordance with agreed architectures, standards, methods and tools and addresses security and privacy requirements. Develops road maps to communicate future development activity.