Senior Business Analyst (PROJ-4620)
Job Description
Remote is seeking Senior Business Analysts to join the team at the Department of Foreign Affairs and Trade, supporting a range of projects within a broader program of work in the ICT Division. These engagements will fill immediate capability gaps and support future initiatives identified in the forward plan. Reporting to the relevant Director and Project Manager, the Senior Business Analyst will independently apply business analysis skills across multiple projects, including:
* Working with stakeholders to identify and analyse the current state and desired future state of business systems and processes
* Gathering and documenting requirements using departmental templates
* Taking a user centred design approach to the development of business analysis artefacts (LH-05424)
Role Description
Key duties and responsibilities
- Analyse and model business processes and identify opportunities for improvement. Develop comprehensive business process models, roadmaps, and implementation plans, ensuring that proposed improvements are well-understood and communicated with stakeholders.
- Collaborate with data analysts and data scientists to leverage data and analytics for process improvement and informed decision-making.
- Gather and document requirements: Elicit and record the needs of stakeholders, translating them into clear specifications for development teams.
- Compile and present data, reports, and recommendations to stakeholders and executives.
- Create data models, process diagrams, and wireframes to visualise potential solutions, using industry standard techniques.
- Act as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding.
- Collaborating with subject matter experts, end users, product owners, change managers, architects, developers, database administrators, testers and trainers to design and deliver solutions.
Essential criteria
- Exceptional ability to confidently elicit and define epics, user stories & acceptance criteria following best practice principles as well as identifying and defining non-functional requirements (NFR).
- Exceptional communication skills and ability to facilitate interviews, workshops and engage with a wide variety of stakeholders to successfully document business processes and requirements. Apply and monitor appropriate use of modelling and analysis tools, methods and standards.
- Ability and experience in the application of user centred design principles and tools including personas, service blueprints and journey maps to ensure technology investments meet user requirements and align with business goals and strategic objectives.
- Experience applying Business Analysis practice to Business Problems supporting solution development in an emerging technology area.
- Seven+ years experience in a similar role.
Desirable criteria
- A demonstrable passion for innovation and a dedication to working collaboratively building strong relationships with stakeholders, taking into account individual views and ideas and tailoring the approach.
- Strong organisational and time management skills are needed to handle multiple projects and meet deadlines.