Project Support Officer (PROJ-4513)

Responsibilities include:

• Assist the Project Manager in delivering ICT project outcomes, focusing on implementation in partnership with internal and external delivery providers.
• Coordinate project activities, including planning, scheduling, resource allocation, cost management, task management, and status reporting.
• Conduct procurement activities to support project requirements.
• Develop and maintain high-quality project documentation, including project plans, status reports, and meeting minutes.
• Support stakeholder engagement and communication, including preparing project updates and responding to stakeholder inquiries.
• Assist in the coordination of project meetings, workshops, and other events.
• Support the Project Manager in identifying and mitigating project risks and issues.
• Collaborate with internal and external stakeholders to ensure project deliverables are met.
• Maintain accurate and up-to-date project records and files.
• Provide guidance and knowledge transfer to team members.

Skills:

• PROF 4: Supports programme or project control boards, project assurance teams and quality review meetings. Takes responsibility for the provision of support services to projects. Uses project control solutions for planning, scheduling and tracking. Sets up and provides guidance on project management software, procedures, processes, tools and techniques. Provides basic guidance on project proposals. May provide views across projects on topics such as risk, quality, finance, or configuration management. Works closely with project boards and review meetings, contributing actively to discussions and decisions.
• IRMG 4: Knowledge and practical application to plan and implement the complete lifecycle of information and records management, often involving advising others and contributing to team objectives. 
• METL 4: Engages with stakeholders to understand requirements and recommends appropriate solutions. Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards. Tailors processes to meet specific needs while ensuring they align with established standards and are informed by evaluations of methods and tools. Reviews and improves usage and application of methods and tools.
• FMIT 4: Compile and report on financial data, support financial planning and budgeting, and provide insights to help decision-making by gathering and summarising financial information from business units. 

Desirable qualifications:

• Prince2 Foundation Certification.

Required knowledge/experience and tools:

• 3 years project-related experience and/or Project Officer role.
• Familiarity with project management methodologies and practices, such as Prince2 and PMBOK, and ability to assist in their application in a project setting.
• Proficiency using project management tools.