Project Support Officer (PROJ-4645)
Job Description
Remote is seeking a Project Support Officer to join the team in ASD. The Project Support Officer will provide specialist administrative support, informed by sound knowledge in relevant areas, and may undertake research and analysis activities as required.
Working under limited direction, the Project Support Officer will deliver moderately complex project support within an integrated workforce. The role requires a strong understanding of, and compliance with, relevant legislative frameworks, government decision making processes, and ASD mission and policy requirements.
The Project Support Officer will organise their own workflow, make decisions within defined parameters, and seek guidance where needed. The role may exercise discretion in interpreting and applying legislation, procedures and guidelines, and will engage with stakeholders to identify issues, respond appropriately, and provide advice to support work unit objectives and ASD outcomes. (LH-05554)
Role Description
Job Duties and Responsibilities may include:
- Assist with project support tasks including the administration and coordination of project and/or program documentation.
- Accountable to contribute to the ongoing application of project and/or program planning and scheduling.
- Understand the reasons for decisions relating to project and/or program support and the broader impacts and implications of activities.
- Apply knowledge and experience of legislation, policies, strategies and team plans to program support work.
- Work collaboratively and operate as an effective team member. Liaise with internal and external stakeholders on moderately complex operational and administrative matters.
- Build and sustain productive working relations both internally and externally including capability development teams.
- Take the initiative to progress work and prioritise taskings to meet business objectives.
- Evaluate and provide advice on capability or proposals.
- Maintain project financial records under the direction of the Project Manager.
- Conduct other project-related tasks within the scope of the stated APS level, as required by the assigned work area.
Technical skills
- Minimum of 2 years’ experience in a PSO or similar role
- Knowledge of project management methodologies, e.g. PRINCE2
- Experience working with Microsoft 365 and other software applications.
Essential criteria
- MEAS 4 - Measurement: Level 4 (SFIA) Identifies and prioritises appropriate measures, scales, and targets. Supports projects, functions or teams in the development of measurement methods. Specifies base and derived measures which support agreed information needs. Specifies how to collect and store the data for each required measure. Provides guidance on collection of data. Designs reports and reporting formats.
- METL 4 - Methods and tools: Level 4 (SFIA) Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards. Tailors processes in line with agreed standards and evaluation of methods and tools. Reviews and improves usage and application of methods and tools.
- PROF 3 - Portfolio, programme and project support: Level 3 (SFIA) Provides administrative services to project boards, project assurance teams and quality review meetings. Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking. Sets up project files, compiles and distributes reports. Provides guidance on project management software, procedures, processes, tools and techniques.
- J2:3 - Business Skills: Level 3 (CIISEC) Understands aims and issues facing own work areas and organisation. Works effectively to meet with organisational policies, procedures, security and legal constraints.