Senior Business Analysts (PROJ-4441)

Key duties and responsibilities

Reporting to the Director - Enterprise Platforms and Project Manager/s (as applicable), the Business Analysts will work with IT project and internal resources, SMEs, business stakeholders and vendors with duties including, but not limited to:

• Business analysis and business solution design
• Development of high level, detailed, functional, non-functional requirements, user cases and scenarios
• Analysis and mapping of business processes, user pathways and information flows
• Acting as the conduit between business stakeholders, project teams and IT resources to deliver outcomes
• Contribution to continuous improvement activities across IT 

Essential criteria

• Minimum 5 years delivering business analyst services for government programs and/or projects (federal or state)
• Demonstrated experience in technical writing producing high quality documents including requirements, guidelines, process maps and procedures
• Highly developed communication skills including prioritisation, problem solving and relationship building
• Business analyst certification (relevant industry standards)
• Have experience delivering solutions supporting legislative changes
• Have experience delivering change for vessel safety (road, air, maritime) or other applicable regulatory functions

Desirable criteria

• Experience delivering analyst related activities related to incident, emergency or first responder management
• Experience developing or providing input into business blueprinting or other detailed non-technical outcome focused overview documentation
• Experience facilitating scrums with project teams using Azure Dev Ops to capture deliverables and outcomes
• Experience developing business solutions using Dynamics365, SmartIQ (previously Intelledox), HTML forms, identity management services, portals