Senior Test Manager (PROJ-4686)

Key duties and responsibilities

• Provide clear reporting of test results and ensure they are understood within technical team
• Accountable for coordination of testing activities and ensure integrity of test results
• Identify process improvements that contribute to testing standards and best practices
• Applies expertise in testing tools, methodologies and processes
• Analyse complex testing issues and apply expertise to identify and recommend courses of action
• Maintain knowledge of change control procedures and change management tools
• Designs test cases and scripts mapping to determined criteria, record and report outcomes

Essential criteria

• Plans and drives testing activities across all stages and iterations of product, systems and service development. Provides authoritative advice and guidance on any aspect of test planning and execution. Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches. Measures and monitors applications of standards for testing. Assesses risks and takes preventative action. Identifies improvements and contributes to the development of organisational policies, standards, and guidelines for testing.
• Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards. Tailors processes in line with agreed standards and evaluation of methods and tools. Reviews and improves usage and application of methods and tools.
• Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules. Designs, specifies and executes test cases and scenarios to test that systems, products and services fulfil the acceptance criteria and deliver the predicted business benefits. Collaborates with project colleagues and stakeholders involved in the analysis, development and operation of products, systems or services to ensure accuracy and comprehensive test coverage. Analyses and reports on test activities, results, issues and risks including the work of others.
• Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information. Implements stakeholder engagement/communications plan. Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.