Exchange System Administrator (PROJ-4673)

Canberra
20 April 2026
Baseline
Application ends: 21 April 2026
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Deadline date:
21 April 2026
$125 - $140

Job Description

Remote is seeking an Exchange System Administrator to join the Department of Industry, Science and Resources within the ICT Operations Branch, supporting the delivery and ongoing improvement of critical end-user digital technologies across the department. Working as part of the End User Services section, the role will help manage, maintain and enhance collaboration and communication platforms including Exchange, Exchange Online, Microsoft Teams and related remote access services, contributing to secure, reliable and effective ICT services that support the department’s broader digital agenda. ( LH-06078)

Role Description

Key duties and responsibilities

  • Maintenance of the existing Exchange Server infrastructure and Enterprise Vault archiving solution 
  • Migration of mail data, including groups, to Exchange Online 
  • Development of migration approaches and rationalisation of Enterprise Vault archive data 
  • Investigation and resolution of complex technical problems across the technical stack 
  • Creation/update of various documentation including as-built documentation, design documentation, detailed migration plans, DR documentation and decommissioning plans as required 
  • Technical representation at project meetings 
  • Facilitating technical workshops (if required) 
  • Cross skilling with team members and assistance to support staff in related teams (e.g. service desk) 

Essential criteria

  • Expert knowledge of Exchange Server, Exchange Online, and configuration of hybrid Exchange deployments, including implementation, upgrades and day to day management activities in a complex multi-forest environment.
  • Proven experience in migrations including to Exchange Online, cross forest and from legacy Exchange versions.
  • High-level Exchange troubleshooting skills, including for mail flow, mail gateway technologies and on-premise/cloud-based resource connectivity.
  • High-level knowledge of Windows Server fundamentals (e.g. Active Directory, DNS, DFS etc), and Group Policy configuration (including Advanced Group Policy Management).
  • Experience with Australian Government IT Cyber Security processes including ISM, Essential 8 and ACSC hardening guides.
  • Strong experience in writing technical documentation including design documentation and standard operating procedures.

Desirable criteria

  • Experience with Arctera Enterprise Vault, Microsoft Purview Information Protection (MPIP), Microsoft Intune mobile device management and Intune policy.
  • Experience with broader Microsoft 365 services would also be beneficial.

Additional requirements

  • Due to the requirement for immediate access to PROTECTED information and systems, personnel proposed for this role must hold a current Baseline security clearance at commencement.

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